User management
User roles
To ensure functionality and data is visible to only the people you need, we provide user roles and country-based limitations for users.
Country based limitations
Users’ access in our dashboard can be limited to specific countries. For example, limiting a user’s access to Ghana only as their tasks involve providing support for Ghana customers.User roles
Roles limit users to specific functionality in the dashboard. For example, the User Management role could be enabled only for the team leads of your various support teams. They are then able to invite new users independently. They are only able to invite users with all or some of the roles they have for their user.| Role | Description |
|---|---|
| Administrator | Full access to all functionality in the dashboard. |
| Batch Disbursements | Can use the Batch disbursements functionality of our platform. |
| Finances | Has access to Finances to see the financial data in Wallets, Statements, etc. Includes Transactions role automatically. |
| Transactions | Has access to Transactions to see deposits, payouts, and refunds in the countries they are limited to. |
| User management | Able to invite new and manage existing users with the same or fewer roles that they have. Please note! This role can only be combined with other roles. |
| Technical Administration | Able to see System configuration to configure technical aspects of the platform. |
| Settlements | Access to Settlements to see any settlement related information and set preferences. Includes Finances and Transactions role automatically. |
Dependent roles get assigned automatically. For example, adding the Finances role automatically adds the Transactions role to the user.