Any payment on our platform can be found quickly and easily using our global search which is always at the top left corner of the dashboard. This functionality is available to users with the Transactions role. Read more about User roles. Enter one of the following into the search bar:
  • Phone number (MSISDN)
  • MMO Transaction ID
  • Transaction ID (deposit ID, payout ID, refund ID)
  • Full Metadata value
    • Metadata is searched based on full value of the metadata field. For example, searching for 12345, to find INV-12345, will not find results.
Please note!Global search finds transactions from the last three months.