Any relevant information about incidents and maintenance that affect your merchant account will be displayed on the top right corner of the PawaPay Dashboard.
Pressing the icon will expand your view and provide more details on the ongoing incidents and upcoming maintenance.
Pressing “Read more” will direct you to the incident page with more information about it.
The “Status Page” button will direct you to our status page.
On the status page you can subscribe to receive updates about incidents through different channels like e-mail, Slack and more. Availability statuses of MMOs
Our support and payment operation teams work 24/7 and are aware of, and acting on, any statuses shown on our status page.
We provide regular updates on the progress of resolving all issues that arise.
More about MMO availability
To provide the best experience for your customers, we suggest implementing our Correspondend Availability Status endpoints.
This allows you to inform your customers proactively about MMO downtime.
Read more from our API docs. 
