Testing the integration

Overview

As part of using the PawaPay platform, you will have access to our sandbox environment. Your sandbox account will have access to all the MMOs available on our platform. This allows you to safely test your integration without using actual mobile money wallets and real funds. In the sandbox, we provide special phone numbers (MSISDNs) that allow you to simulate both successful and unsuccessful transactions, helping you verify how your integration handles various payment outcomes.

Sandbox test phone numbers (MSISDNs)

These phone numbers can only be used in sandbox, not in production. The payment process is faster than in production as the customer does not actually enter the PIN prompt to authorise the payment.

Benin

MTN (MTN_MOMO_BEN)
Moov (MOOV_BEN)

Operation	MSISDN	failureCode
Deposit	22951345029	PAYER_NOT_FOUND
	22951345039	PAYMENT_NOT_APPROVED
	22951345069	OTHER_ERROR
	22951345129	NO CALLBACK (stuck in SUBMITTED state)
	22951345789	N/A (COMPLETED)
Payout	22951345089	RECIPIENT_NOT_FOUND
	22951345119	OTHER_ERROR
	22951345129	NO CALLBACK (stuck in SUBMITTED state)
	22951345789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	22995345679	PAYMENT_NOT_APPROVED
	22995345529	OTHER_ERROR
	22995345639	NO CALLBACK (stuck in SUBMITTED state)
	22995345789	N/A (COMPLETED)
Payout	22995345219	OTHER_ERROR
	22995345279	NO CALLBACK (stuck in SUBMITTED state)
	22995345789	N/A (COMPLETED)

Burkina Faso

Moov (MOOV_BFA)
Orange (ORANGE_BFA)

Operation	MSISDN	failureCode
Deposit	22602345048	INSUFFICIENT_BALANCE
	22602345068	OTHER_ERROR
	22602345138	NO CALLBACK (stuck in SUBMITTED state)
	22602345678	N/A (COMPLETED)
Payout	22602345118	OTHER_ERROR
	22602345138	NO CALLBACK (stuck in SUBMITTED state)
	22602345678	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	22607345148	PAYMENT_NOT_APPROVED
	22607345128	NO CALLBACK (stuck in SUBMITTED state)
	22607345678	N/A (COMPLETED)

Cameroon

MTN (MTN_MOMO_CMR)
Orange (ORANGE_CMR)

Operation	MSISDN	failureCode
Deposit	237653456019	PAYER_LIMIT_REACHED
	237653456029	PAYER_NOT_FOUND
	237653456039	PAYMENT_NOT_APPROVED
	237653456069	OTHER_ERROR
	237653456129	NO CALLBACK (stuck in SUBMITTED state)
	237653456789	N/A (COMPLETED)
Payout	237653456089	RECIPIENT_NOT_FOUND
	237653456119	OTHER_ERROR
	237653456129	NO CALLBACK (stuck in SUBMITTED state)
	237653456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	237693456019	PAYER_LIMIT_REACHED
	237693456029	PAYER_NOT_FOUND
	237693456039	PAYMENT_NOT_APPROVED
	237693456049	INSUFFICIENT_BALANCE
	237693456069	OTHER_ERROR
	237693456129	NO CALLBACK (stuck in SUBMITTED state)
	237693456789	N/A (COMPLETED)
Payout	237693456099	RECIPIENT_NOT_ALLOWED_TO_RECEIVE
	237693456119	OTHER_ERROR
	237693456129	NO CALLBACK (stuck in SUBMITTED state)
	237693456789	N/A (COMPLETED)

Côte d'Ivoire (Ivory Coast)

MTN (MTN_MOMO_CIV)
Orange (ORANGE_CIV)

Operation	MSISDN	failureCode
Deposit	2250503456029	PAYER_NOT_FOUND
	2250503456039	PAYMENT_NOT_APPROVED
	2250503456069	OTHER_ERROR
	2250503456129	NO CALLBACK (stuck in SUBMITTED state)
	2250503456789	N/A (COMPLETED)
Payout	2250503456089	RECIPIENT_NOT_FOUND
	2250503456119	OTHER_ERROR
	2250503456129	NO CALLBACK (stuck in SUBMITTED state)
	2250503456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	2250734567030	PAYMENT_NOT_APPROVED
	2250734567060	OTHER_ERROR
	2250734567130	NO CALLBACK (stuck in SUBMITTED state)
	2250734567890	N/A (COMPLETED)
Payout	2250734567110	OTHER_ERROR
	2250734567130	NO CALLBACK (stuck in SUBMITTED state)
	2250734567890	N/A (COMPLETED)

Democratic Republic of the Congo (DRC)

Vodacom (VODACOM_MPESA_COD)
Airtel (AIRTEL_COD)
Orange (ORANGE_COD)

Operation	MSISDN	failureCode
Deposit	243813456019	PAYER_LIMIT_REACHED
	243813456029	PAYER_NOT_FOUND
	243813456039	PAYMENT_NOT_APPROVED
	243813456049	INSUFFICIENT_BALANCE
	243813456069	OTHER_ERROR
	243813456129	NO CALLBACK (stuck in SUBMITTED state)
	243813456789	N/A (COMPLETED)
Payout	243813456089	RECIPIENT_NOT_FOUND
	243813456119	OTHER_ERROR
	243813456129	NO CALLBACK (stuck in SUBMITTED state)
	243813456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	243973456069	OTHER_ERROR
	243973456129	NO CALLBACK (stuck in SUBMITTED state)
	243973456789	N/A (COMPLETED)
Payout	243973456089	RECIPIENT_NOT_FOUND
	243973456119	OTHER_ERROR
	243973456129	NO CALLBACK (stuck in SUBMITTED state)
	243973456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	243893456029	PAYER_NOT_FOUND
	243893456039	PAYMENT_NOT_APPROVED
	243893456049	INSUFFICIENT_BALANCE
	243893456069	OTHER_ERROR
	243893456129	NO CALLBACK (stuck in SUBMITTED state)
	243893456789	N/A (COMPLETED)
Payout	243893456119	OTHER_ERROR
	243893456129	NO CALLBACK (stuck in SUBMITTED state)
	243893456789	N/A (COMPLETED)

Ethiopia

Safaricom MPesa (MPESA_ETH)

Operation	MSISDN	failureCode
Deposit	251700000010	PAYER_LIMIT_REACHED
	251700000030	CANCELLATION
	251700000040	INSUFFICIENT_BALANCE
	251700000050	TRANSACTION_ALREADY_IN_PROCESS
	251700000060	OTHER_ERROR
	251700000120	NO CALLBACK (stuck in SUBMITTED state)
	251700000000	N/A (COMPLETED)
Payout	251700000070	INSUFFICIENT_BALANCE
	251700000080	RECIPIENT_NOT_FOUND
	251700000090	RECIPIENT_NOT_ALLOWED_TO_RECEIVE
	251700000100	RECIPIENT_LIMIT_REACHED
	251700000110	OTHER_ERROR
	251700000120	NO CALLBACK (stuck in SUBMITTED state)
	251700000000	N/A (COMPLETED)

Gabon

Airtel (AIRTEL_GAB)

Operation	MSISDN	failureCode
Deposit	24174345048	INSUFFICIENT_BALANCE
	24174345068	OTHER_ERROR
	24174345128	NO CALLBACK (stuck in SUBMITTED state)
	24174345678	N/A (COMPLETED)
Payout	24174345088	RECIPIENT_NOT_FOUND
	24174345118	OTHER_ERROR
	24174345128	NO CALLBACK (stuck in SUBMITTED state)
	24174345678	N/A (COMPLETED)

Ghana

MTN (MTN_MOMO_GHA)
AT (AIRTELTIGO_GHA)
Vodafone (VODAFONE_GHA)

Operation	MSISDN	failureCode
Deposit	233593456019	PAYER_LIMIT_REACHED
	233593456029	PAYER_NOT_FOUND
	233593456039	PAYMENT_NOT_APPROVED
	233593456069	OTHER_ERROR
	233593456129	NO CALLBACK (stuck in SUBMITTED state)
	233593456789	N/A (COMPLETED)
Payout	233593456089	RECIPIENT_NOT_FOUND
	233593456119	OTHER_ERROR
	233593456129	NO CALLBACK (stuck in SUBMITTED state)
	233593456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	233273456069	OTHER_ERROR
	233273456129	NO CALLBACK (stuck in SUBMITTED state)
	233273456789	N/A (COMPLETED)
Payout	233273456089	RECIPIENT_NOT_FOUND
	233273456099	RECIPIENT_NOT_ALLOWED_TO_RECEIVE
	233273456119	OTHER_ERROR
	233273456129	NO CALLBACK (stuck in SUBMITTED state)
	233273456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	233503456039	PAYMENT_NOT_APPROVED
	233503456049	INSUFFICIENT_BALANCE
	233503456069	OTHER_ERROR
	233503456129	NO CALLBACK (stuck in SUBMITTED state)
	233503456789	N/A (COMPLETED)
Payout	233503456089	RECIPIENT_NOT_FOUND
	233503456099	RECIPIENT_NOT_ALLOWED_TO_RECEIVE
	233503456119	OTHER_ERROR
	233503456129	NO CALLBACK (stuck in SUBMITTED state)
	233503456789	N/A (COMPLETED)

Kenya

MPesa (MPESA_KEN)

Operation	MSISDN	failureCode
Deposit	254703456019	PAYER_LIMIT_REACHED
	254703456039	PAYMENT_NOT_APPROVED
	254703456049	INSUFFICIENT_BALANCE
	254703456059	TRANSACTION_ALREADY_IN_PROCESS
	254703456069	OTHER_ERROR
	254703456129	NO CALLBACK (stuck in SUBMITTED state)
	254703456789	N/A (COMPLETED)
Payout	254703456089	RECIPIENT_NOT_FOUND
	254703456099	RECIPIENT_NOT_ALLOWED_TO_RECEIVE
	254703456109	RECIPIENT_LIMIT_REACHED
	254703456119	OTHER_ERROR
	254703456129	NO CALLBACK (stuck in SUBMITTED state)
	254703456789	N/A (COMPLETED)

Lesotho

MPesa (MPESA_LSO)

Operation	MSISDN	failureCode
Deposit	266100000010	PAYER_LIMIT_REACHED
	266100000020	PAYER_NOT_FOUND
	266100000030	PAYMENT_NOT_APPROVED
	266100000040	INSUFFICIENT_BALANCE
	266100000060	OTHER_ERROR
	266100000120	NO CALLBACK (stuck in SUBMITTED state)
	266100000000	N/A (COMPLETED)
Payout	266100000070	INSUFFICIENT_BALANCE
	266100000080	RECIPIENT_NOT_FOUND
	266100000090	RECIPIENT_NOT_ALLOWED_TO_RECEIVE
	266100000110	OTHER_ERROR
	266100000120	NO CALLBACK (stuck in SUBMITTED state)
	266100000000	N/A (COMPLETED)

Malawi

Airtel (AIRTEL_MWI)
TNM (TNM_MWI)

Operation	MSISDN	failureCode
Deposit	265993456049	INSUFFICIENT_BALANCE
	265993456069	OTHER_ERROR
	265993456129	NO CALLBACK (stuck in SUBMITTED state)
	265993456789	N/A (COMPLETED)
Payout	265993456089	RECIPIENT_NOT_FOUND
	265993456119	OTHER_ERROR
	265993456129	NO CALLBACK (stuck in SUBMITTED state)
	265993456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	265883456049	INSUFFICIENT_BALANCE
	265883456069	OTHER_ERROR
	265883456129	NO CALLBACK (stuck in SUBMITTED state)
	265883456789	N/A (COMPLETED)
Payout	265883456089	RECIPIENT_NOT_FOUND
	265883456119	OTHER_ERROR
	265883456129	NO CALLBACK (stuck in SUBMITTED state)
	265883456789	N/A (COMPLETED)

Mozambique

Movitel (MOVITEL_MOZ)

Operation	MSISDN	failureCode
Deposit	258100000010	OTHER_ERROR
	258100000000	N/A (COMPLETED)
Payout	258100000110	OTHER_ERROR
	258100000120	PAYEE_NOT_ALLOWED_TO_RECEIVE
	258100000130	INSUFFICIENT_BALANCE
	258100000140	PO_MAX_AMOUNT_DAY
	258100000150	PAYEE_LIMIT_REACHED
	258100000160	OTHER_ERROR
	258100000000	N/A (COMPLETED)

Nigeria

Airtel (AIRTEL_NGA)
MTN (MTN_MOMO_NGA)

Operation	MSISDN	failureCode
Deposit	2349034567069	OTHER_ERROR
	2349034567129	NO CALLBACK (stuck in SUBMITTED state)
	2349034567899	N/A (COMPLETED)
Payout	2349034567089	RECIPIENT_NOT_FOUND
	2349034567119	OTHER_ERROR
	2349034567129	NO CALLBACK (stuck in SUBMITTED state)
	2349034567899	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	2348134567019	PAYER_LIMIT_REACHED
	2348134567029	PAYER_NOT_FOUND
	2348134567039	PAYMENT_NOT_APPROVED
	2348134567069	OTHER_ERROR
	2348134567129	NO CALLBACK (stuck in SUBMITTED state)
	2348134567899	N/A (COMPLETED)
Payout	2348134567089	RECIPIENT_NOT_FOUND
	2348134567099	RECIPIENT_NOT_ALLOWED_TO_RECEIVE
	2348134567119	OTHER_ERROR
	2348134567129	NO CALLBACK (stuck in SUBMITTED state)
	2348134567899	N/A (COMPLETED)

Republic of the Congo

Airtel (AIRTEL_COG)
MTN (MTN_MOMO_COG)

Operation	MSISDN	failureCode
Deposit	242053456039	PAYMENT_NOT_APPROVED
	242053456049	INSUFFICIENT_BALANCE
	242053456069	OTHER_ERROR
	242053456129	NO CALLBACK (stuck in SUBMITTED state)
	242053456789	N/A (COMPLETED)
Payout	242053456089	RECIPIENT_NOT_FOUND
	242053456119	OTHER_ERROR
	242053456129	NO CALLBACK (stuck in SUBMITTED state)
	242053456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	242063456029	PAYER_NOT_FOUND
	242063456039	PAYMENT_NOT_APPROVED
	242063456049	INSUFFICIENT_BALANCE
	242063456069	OTHER_ERROR
	242063456129	NO CALLBACK (stuck in SUBMITTED state)
	242063456789	N/A (COMPLETED)
Payout	242063456089	RECIPIENT_NOT_FOUND
	242063456119	OTHER_ERROR
	242063456129	NO CALLBACK (stuck in SUBMITTED state)
	242063456789	N/A (COMPLETED)

Rwanda

Airtel (AIRTEL_RWA)
MTN (MTN_MOMO_RWA)

Operation	MSISDN	failureCode
Deposit	250733456039	PAYMENT_NOT_APPROVED
	250733456049	INSUFFICIENT_BALANCE
	250733456069	OTHER_ERROR
	250733456129	NO CALLBACK (stuck in SUBMITTED state)
	250733456789	N/A (COMPLETED)
Payout	250733456089	RECIPIENT_NOT_FOUND
	250733456119	OTHER_ERROR
	250733456129	NO CALLBACK (stuck in SUBMITTED state)
	250733456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	250783456019	PAYER_LIMIT_REACHED
	250783456029	PAYER_NOT_FOUND
	250783456039	PAYMENT_NOT_APPROVED
	250783456069	OTHER_ERROR
	250783456129	NO CALLBACK (stuck in SUBMITTED state)
	250783456789	N/A (COMPLETED)
Payout	250783456089	RECIPIENT_NOT_FOUND
	250783456099	RECIPIENT_NOT_ALLOWED_TO_RECEIVE
	250783456119	OTHER_ERROR
	250783456129	NO CALLBACK (stuck in SUBMITTED state)
	250783456789	N/A (COMPLETED)

Senegal

Free (FREE_SEN)
Orange (ORANGE_SEN)

Operation	MSISDN	failureCode
Deposit	221763456049	INSUFFICIENT_BALANCE
	221763456069	OTHER_ERROR
	221763456129	NO CALLBACK (stuck in SUBMITTED state)
	221763456789	N/A (COMPLETED)
Payout	221763456119	OTHER_ERROR
	221763456129	NO CALLBACK (stuck in SUBMITTED state)
	221763456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	221773456029	PAYER_NOT_FOUND
	221773456049	INSUFFICIENT_BALANCE
	221773456069	OTHER_ERROR
	221773456129	NO CALLBACK (stuck in SUBMITTED state)
	221773456789	N/A (COMPLETED)
Payout	221773456119	OTHER_ERROR
	221773456139	NO CALLBACK (stuck in SUBMITTED state)
	221773456789	N/A (COMPLETED)

Sierra Leone

Orange (ORANGE_SLE)

Operation	MSISDN	failureCode
Deposit	23276123456	N/A (COMPLETED)
Payout	23276123456	N/A (COMPLETED)

Tanzania

Airtel (AIRTEL_TZA)
Vodacom (VODACOM_TZA)
Tigo (TIGO_TZA)
Halotel (HALOTEL_TZA)

Operation	MSISDN	failureCode
Deposit	255683456019	PAYER_LIMIT_REACHED
	255683456039	PAYMENT_NOT_APPROVED
	255683456049	INSUFFICIENT_BALANCE
	255683456069	OTHER_ERROR
	255683456129	NO CALLBACK (stuck in SUBMITTED state)
	255683456789	N/A (COMPLETED)
Payout	255683456089	RECIPIENT_NOT_FOUND
	255683456119	OTHER_ERROR
	255683456129	NO CALLBACK (stuck in SUBMITTED state)
	255683456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	255763456039	PAYMENT_NOT_APPROVED
	255763456069	OTHER_ERROR
	255763456129	NO CALLBACK (stuck in SUBMITTED state)
	255763456789	N/A (COMPLETED)
Payout	255763456119	OTHER_ERROR
	255763456129	NO CALLBACK (stuck in SUBMITTED state)
	255763456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	255713456039	PAYMENT_NOT_APPROVED
	255713456049	INSUFFICIENT_BALANCE
	255713456069	OTHER_ERROR
	255713456129	NO CALLBACK (stuck in SUBMITTED state)
	255713456789	N/A (COMPLETED)
Payout	255713456089	RECIPIENT_NOT_FOUND
	255713456099	RECIPIENT_NOT_ALLOWED_TO_RECEIVE
	255713456119	OTHER_ERROR
	255713456129	NO CALLBACK (stuck in SUBMITTED state)
	255713456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	255623456029	PAYER_NOT_FOUND
	255623456049	INSUFFICIENT_BALANCE
	255623456069	OTHER_ERROR
	255623456129	NO CALLBACK (stuck in SUBMITTED state)
	255623456789	N/A (COMPLETED)
Payout	255623456089	RECIPIENT_NOT_FOUND
	255623456119	OTHER_ERROR
	255623456129	NO CALLBACK (stuck in SUBMITTED state)
	255623456789	N/A (COMPLETED)

Uganda

Airtel (AIRTEL_OAPI_UGA)
MTN (MTN_MOMO_UGA)

Operation	MSISDN	failureCode
Deposit	256753456019	PAYER_LIMIT_REACHED
	256753456039	PAYMENT_NOT_APPROVED
	256753456049	INSUFFICIENT_BALANCE
	256753456069	OTHER_ERROR
	256753456129	NO CALLBACK (stuck in SUBMITTED state)
	256753456789	N/A (COMPLETED)
Payout	256753456089	RECIPIENT_NOT_FOUND
	256753456099	RECIPIENT_NOT_ALLOWED_TO_RECEIVE
	256753456119	OTHER_ERROR
	256753456129	NO CALLBACK (stuck in SUBMITTED state)
	256753456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	256783456019	PAYER_LIMIT_REACHED
	256783456029	PAYER_NOT_FOUND
	256783456069	OTHER_ERROR
	256783456129	NO CALLBACK (stuck in SUBMITTED state)
	256783456789	N/A (COMPLETED)
Payout	256783456089	RECIPIENT_NOT_FOUND
	256783456099	RECIPIENT_NOT_ALLOWED_TO_RECEIVE
	256783456119	OTHER_ERROR
	256783456789	N/A (COMPLETED)

Zambia

Airtel (AIRTEL_OAPI_ZMB)
MTN (MTN_MOMO_ZMB)
Zamtel (ZAMTEL_ZMB)

Operation	MSISDN	failureCode
Deposit	260973456019	PAYER_LIMIT_REACHED
	260973456039	PAYMENT_NOT_APPROVED
	260973456049	INSUFFICIENT_BALANCE
	260973456069	OTHER_ERROR
	260973456129	NO CALLBACK (stuck in SUBMITTED state)
	260973456789	N/A (COMPLETED)
Payout	260973456089	RECIPIENT_NOT_FOUND
	260973456119	OTHER_ERROR
	260973456129	NO CALLBACK (stuck in SUBMITTED state)
	260973456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	260763456019	PAYER_LIMIT_REACHED
	260763456029	PAYER_NOT_FOUND
	260763456039	PAYMENT_NOT_APPROVED
	260763456069	OTHER_ERROR
	260763456129	NO CALLBACK (stuck in SUBMITTED state)
	260763456789	N/A (COMPLETED)
Payout	260763456079	RECIPIENT_NOT_FOUND
	260763456119	OTHER_ERROR
	260763456129	NO CALLBACK (stuck in SUBMITTED state)
	260763456789	N/A (COMPLETED)

Operation	MSISDN	failureCode
Deposit	260953456704	INSUFFICIENT_BALANCE
	260953456712	OTHER_ERROR
	260953456789	NO CALLBACK (stuck in SUBMITTED state)
	260953456700	N/A (COMPLETED)
Payout	260953456712	OTHER_ERROR
	260953456789	NO CALLBACK (stuck in SUBMITTED state)
	260953456700	N/A (COMPLETED)

Technical failure codes

Technical failures should not happen during live operation and are intended to provide clear information during the development of the integration.

Failure Code	Operation	Description
INVALID_RECIPIENT_FORMAT	Payouts	The financial address for the recipient is in an unrecognizable format. Please refer to `recipient` in Mobile Money Payout Request
INVALID_PAYER_FORMAT	Deposits	The financial address for the payer is in an unrecognizable format. Please refer to `payer` in Mobile Money Deposit Request.
INVALID_CURRENCY	Both	The currency is not supported by the MMO specified as the correspondent.
INVALID_AMOUNT	Both	The amount is in an unrecognizable format. Please refer to `amount` in Mobile Money Deposit Request.
INVALID_COUNTRY	Both	The country is not supported by the MMO specified as the correspondent.
AMOUNT_TOO_SMALL	Both	The specified amount is smaller than the minimum allowed by the MMO specified as the correspondent.
AMOUNT_TOO_LARGE	Both	The specified amount is larger than the maximum allowed by the MMO specified as the correspondent.
PARAMETER_INVALID	Both	An invalid parameter was found as part of the request.
DEPOSITS_NOT_ALLOWED	Deposits	The MMO specified as the correspondent does not support deposit transactions.
PAYOUTS_NOT_ALLOWED	Payouts	The MMO specified as the correspondent does not support payout transactions.
AUTHENTICATION_ERROR	Both	The token specified for authentication is not valid or missing. Please refer to Authentication.
INVALID_INPUT	Both	We were was unable to parse the payload of the request.

Transaction failure codes

Transaction failures are expected to happen during live operation and are intended to provide clear information as to why a particular payment was not successful.

Failure Code	Operation	Description
PAYER_LIMIT_REACHED	Deposits	The customer has reached a limit on their wallet. Example: Customer is only allowed to transfer a maximum of 1 000 000 a week.
PAYER_NOT_FOUND	Deposits	The phone number (MSISDN) specified as the payer does not belong to the MMO specified as the correspondent.
PAYMENT_NOT_APPROVED	Deposits	The customer did not authorize the payment. Example: Customer did not enter their PIN in time.
INSUFFICIENT_BALANCE	Deposits	The customer does not have enough funds to perform the deposit.
TRANSACTION_ALREADY_IN_PROCESS	Deposits	The customer is initiating a transaction while an unfinished transaction is still pending. Note: Some MMOs only allow a single transaction to be processed at any given time. When the customer does not enter the PIN to authorize a payment in time, it might take up to 10 minutes for them to be able to initiate a new transaction.
BALANCE_INSUFFICIENT	Payouts	The balance of your PawaPay wallet does not have the funds to initiate this payout.
RECIPIENT_NOT_FOUND	Payouts	The phone number (MSISDN) specified as the recipient, does not belong to the Mobile Money Operator (MMO) specified as the correspondent.
RECIPIENT_NOT_ALLOWED_TO_RECEIVE	Payouts	The recipient has reached a limit on their wallet that stops them from being able to accept this payout. Example: The customers wallet is able to hold up to 1 000 000 and the payout would take their balance over this limit.
MANUALLY_CANCELLED	Payouts	The payout request was enqueued and subsequently failed manually from the PawaPay Dashboard or through the Cancel Enqueued Payout endpoint.
OTHER_ERROR	Both	The payment failed due to an unknown error.
CORRESPONDENT_TEMPORARILY_UNAVAILABLE	Both	The MMO specified as the correspondent is currently experiencing an outage and processing of payments has been temporarily halted. Please refer to our Status Page for live information about MMO availability.

Introduction

Learn about

Overview

Sandbox test phone numbers (MSISDNs)

Technical failure codes

Transaction failure codes

​Overview

​Sandbox test phone numbers (MSISDNs)

​Technical failure codes

​Transaction failure codes

Overview

Sandbox test phone numbers (MSISDNs)

Technical failure codes

Transaction failure codes