> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pawapay.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Payout details

To see payout details, use either our [Global search](/dashboard/global_search) or [Payouts](/dashboard/transactions/payouts) search functionality, and click on the specific payment.

You can find the glossary of the data found on the deposit details from the [Payouts](/dashboard/transactions/payouts) documentation.

All possible statuses of transactions are documented in [Transaction statuses](/dashboard/transactions/transaction_statuses).

## Successful payout

<Frame>
  <img src="https://mintcdn.com/pawapay/KEPFVQN1WP0Rqmg8/images/dashboard/transactions/successful_payout.png?fit=max&auto=format&n=KEPFVQN1WP0Rqmg8&q=85&s=70873e2b14381732b8850d30f21a5a87" alt="Successful Payout" width="1652" height="453" data-path="images/dashboard/transactions/successful_payout.png" />
</Frame>

<Tip>
  On successful payouts, the MMO transaction ID is available. This ID is also available to the customer on their SMS receipt or their transaction history. When contacted by a customer, their transaction can be found using this ID.
</Tip>

## Failed payout

<Frame>
  <img src="https://mintcdn.com/pawapay/KEPFVQN1WP0Rqmg8/images/dashboard/transactions/failed_payout.png?fit=max&auto=format&n=KEPFVQN1WP0Rqmg8&q=85&s=31af5333caf7f3d856cb551833ee51e1" alt="Failed Payout" width="1666" height="462" data-path="images/dashboard/transactions/failed_payout.png" />
</Frame>

<Info>
  We constantly monitor and improve the failure reasons to be as precise and accurate as possible.\
  Some Mobile Money Operators do not provide specific failure reasons for failed transactions.
</Info>

### Proof of payment (PoP)

View and download your proof of payment / payout receipt on the transaction details page once your transaction is complete.

<img src="https://mintcdn.com/pawapay/u8-9b7qX7h9qveb1/images/Screenshot2025-10-07at12.17.11.png?fit=max&auto=format&n=u8-9b7qX7h9qveb1&q=85&s=e376ce9405a4de799e4638a5eaeb88fa" alt="Screenshot2025 10 07at12 17 11 Pn" width="768" height="576" data-path="images/Screenshot2025-10-07at12.17.11.png" />